Question 1

What is your shipping policy & rates?

Accepted Answer

To keep things easy and affordable, we offer free shipping on all of our products anywhere in the US.  And yes, that includes Hawaii & Alaska!  If you require international shipping, please get in touch with us and we'll arrange the best rates possible.

Question 2

What is your return policy?

Accepted Answer

All of our products are one off and made specifically for you on receipt of your order.  As such, we can't offer any refunds or return options on the products you order.  We will however, work with you to come up with the best solution to address the reason you are not happy with your product.  If we have made a mistake, we of course will correct it at no cost to you.

Question 3

Can you make dodgers & biminis for any boat?

Accepted Answer

We keep our costs down because we have access to a large range of existing factory patterns for specific boats.  If your boat is listed on our site, then no worries!  If not, there is still a chance we can help you as we are always adding supported boats to our list, so please get in touch with us and we'll see if we can help.  
 
We don't however, visit your boat to create specific patterns or custom projects.

Question 4

How do I know I am ordering the correct dodger or bimini for my boat?

Accepted Answer

We have tried to provide as many details as possible to allow you identify your boat.  But we get it!  How can I be sure I'm ordering the right thing??!!  If you have any doubt, then please email us some photos of your boat and provide the make, model, length and year of the boat.  We'll double check it for you.

Question 5

What materials do you use to build your products?

Accepted Answer

We only use materials and components that have been specifically designed for the marine environment.
 
CANVAS:  the canvas we use is Sunbrella Plus - a version of Sunbrella that has been treated with an additional durable polyurethane undercoating for superior water resistance & durability.
ZIPPERS:  all our zippers are YKK marine zippers that are of a UV protected all plastic construction to ensure that they will not corrode in the salt air and survive in the sun.
STITCHING:  we use Coats Dabond thread for all stitching which is a twisted continuous filament polyester thread specifically designed to protect from UV, abrasion, mildew, & rot.
WINDOWS:  windows are made from 0.75mm UV-resistant Crystal Achilles engineered to deliver excellent transparency & resistance to degradation from sun exposure.
FRAMES:  all of our frames are made from 25mm 316 grade stainless steel.

Question 6

How long will it take before I receive my product?

Accepted Answer

All our products are handmade and made to order and as such, it is hard to guarantee an exact delivery date.  Our typical manufacturing time is between 5 and 7 business days with shipping about another week after that.  In general, you could expect to receive your product two to three weeks after we receive payment.

Question 7

What color options can I choose from for my canvas?

Accepted Answer

We support the entire Sunbrella Plus product line.  You can view all of the color / pattern options here.  If you are not sure whether we have the right color for you, then do get in touch with us and we'll see what we can do.

Question 8

Do your dodgers come with window covers?

Accepted Answer

Window covers?  We offer something much better.  We offer a complete dodger cover that protects all of the windows but also adds a second layer of protection for the rest of the canvas too.  In addition to providing a complete second layer of protection, the one-piece dodger cover is quicker and easier to remove and replace than individual window covers.  The cover is not offered as part of the dodger pricing so make sure you add it to your shopping cart if you need a cover.  You can see details of a cover here.

Question 9

Is any assembly required for your dodgers or biminis?

Accepted Answer

In some cases, a small amount of assembly is required.  We provide all of the parts and accessories for your setup but you may need to add some hardware to your boat.  We do provide full installations instructions with our products.

Question 10

Can I order just the canvas without the frame?

Accepted Answer

Absolutely!  In fact, that is what many of our customers do.  The frame usually lasts much longer than the canvas - just make sure you order the "CANVAS ONLY" product option.

FREE SHIPPING IN THE US

FAQs

What is your shipping policy & rates?

What is your return policy?

Can you make dodgers & biminis for any boat?

How do I know I am ordering the correct dodger or bimini for my boat?

What materials do you use to build your products?

How long will it take before I receive my product?

What color options can I choose from for my canvas?

Do your dodgers come with window covers?

Is any assembly required for your dodgers or biminis?

Can I order just the canvas without the frame?

Copyright Marine Canvas Direct 2023. All rights resrved.

FREE SHIPPING IN THE US

FAQs

What is your shipping policy &amp; rates?

What is your return policy?

Can you make dodgers &amp; biminis for any boat?

How do I know I am ordering the correct dodger or bimini for my boat?

What materials do you use to build your products?

How long will it take before I receive my product?

What color options can I choose from for my canvas?

Do your dodgers come with window covers?

Is any assembly required for your dodgers or biminis?

Can I order just the canvas without the frame?

Copyright Marine Canvas Direct 2023. All rights resrved.

What is your shipping policy & rates?

Can you make dodgers & biminis for any boat?